FAQ – We've Got Answers!

Everything You Need to Know Before You Style + Stage.

RENTALS

Q: What is your rental period?
A: Our standard rental period is 24 to 48 hours, with flexible extensions available if needed.

Q: Is there a rental minimum?
A: Nope! There is no minimum rental amount required for pickups or deliveries. Rent one item or many — whatever suits your event!

Q: Can I pick up my rental instead of having it delivered?
A: Yes! Eligible items can be picked up from our Dunellen, NJ warehouse during our business hours. Details will be confirmed at the time of booking.

Q: Are all items available for pickup?
A: Not all. Luxury and oversized items require delivery and professional setup to maintain quality and safety. These items are noted in our catalog.

Q: What areas do you deliver to?
A: We deliver throughout New Jersey, parts of New York, and Eastern Pennsylvania. Delivery fees are based on location, size of your order, and whether setup is required.

Q: What happens if an item gets damaged?
A: Normal wear is expected. However, any major damage, loss, or missing items will result in repair or replacement fees, as outlined in your agreement.

SHOWROOM + STYLING

Q: Can I visit your showroom?
A: Yes! We’d love to welcome you to our Dunellen showroom.

Showroom Hours:
Monday – Friday: 10:00 AM – 4:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed (Private appointments may be available)

Location:
501 North Avenue, Dunellen, NJ

Q: Do I need an appointment?
A: Appointments are strongly encouraged so we can give you personalized attention. Walk-ins are welcome based on availability.

Q: Do you offer setup and breakdown?
A: Yes — we offer delivery only or full-service setup and breakdown, depending on your needs. Let us handle the details so you can enjoy the moment.

Q: Do you only rent items or do full event styling?
A: We do both! We specialize in styled setups for picnics, showers, dinner parties, and more — combining our rental collection with design services.

STAGING SERVICES

Q: What is home staging?
A: Staging is the process of preparing and decorating a home or property to make it more attractive to buyers or renters. We help bring out the best in any space.

Q: Do you stage Airbnb and short-term rentals?
A: Absolutely! We transform properties into scroll-stopping, guest-ready spaces designed to impress online and in person.

Q: Can you use my existing furniture for staging?
A: Yes. We offer occupied staging where we work with your current layout and add enhancements to elevate the look and feel.

BOOKING + POLICIES

Q: How do I book?
A: Browse our rental catalog and submit an inquiry. We’ll respond with availability, pricing, and a rental agreement tailored to your event.

Q: When is payment due?
A: A 50% deposit is required to reserve your items. Final balances are due:

  • Upon pickup for warehouse pickups

  • 48 hours prior to delivery for all delivery orders

Q: What is your cancellation policy?
A: Deposits are non-refundable, but may be transferred to a future event if you cancel at least 14 days in advance.

Q: Do you accept last-minute bookings?
A: Yes! If we have availability, we’ll make it work. Please note that bookings made within 72 hours of the event may incur a rush fee.